Shipping & Returns

FREE SHIPPING ON MACHINES IS NOT AVAILABLE DURING PROMOTIONAL PERIODS OR STORE-WIDE SALES 

NOTICE: ALL APPROVED REFUNDS ARE REFUNDED IN THE FORM OF STORE-CREDIT

MACHINES ARE SHIPPED SEPERATE FROM ALL OTHER ITEMS AND DO NOT QUALIFY FOR DISCOUNTS ON SHIP BY ORDER TOTAL.

IF YOU CHECK OUT IN CART, IT WILL BE ASSUMED THAT YOU HAVE READ AND AGREED TO THE RETURN AND SHIPPING POLICY.

RETURN AND EXCHANGE POLICY

  YOU MAY RETURN MOST NEW, UNOPENED ITEMS WITHIN 3 DAYS,

 IN-STORE PURCHASES - FROM PURCHASE DATE

 ONLINE PURCHASES - FROM TRACKING NUMBER DELIVERED DATE

 AND WITH RECEIPT FOR A PARTIAL REFUND.

 PLEASE TAKE NOTICE THAT THE REFUND MAY BE GRANTED AFTER A FULL INSPECTION OF THE PRODUCT HAS BEEN COMPLETED IN A TIMELY MANNER AND IT IS NOTED AS IN NEW CONDITION AND ALL ITEMS PRESENT.

 A 10% RESTOCK FEE IS APPLIED TO ALL RETURNS.

  PLEASE TAKE NOTICE FOR MACHINE(S): IF MACHINE(S) QUALIFY FOR A REFUND, ARE REFUNDED IN THE FORM OF STORE CREDIT AND NO EXCHANGE FOR A MACHINE OF LESSER VALUE OF THE ORIGINAL PURCHASE AMOUNT.

 FINAL SALE ITEMS ARE - NOTIONS, FABRIC, USED AND FLOOR MODEL MACHINES, IRONS, LUBRICANT(S), STABILIZER, KIMBERBELL PRODUCTS, THREAD

 POSTAG, SHIPPING AND SHIPPING INSURANCE ARE NON-REFUNDABLE

 PRE-ORDER CANCELATIONS ARE ALLOWED, IF DONE WITHIN 3 DAYS OF DATE WHEN ORDER PLACED AND CHARGED A 20% HANDLING FEE.  

 

  DO NOT RETURN SHIP ITEMS. 

  ALL RETURNS AND EXCHANGES MUST BE HANDLED IN PERSON, AT 

 44 HARVEY STREET TILLSONBURG ONTARIO CANADA 

 

 SEW-U-CAN reserves the right to amend this Policy without notice

 We can not guarantee on a delivery date for items purchased as delays happen for reasons outside our control, so your patience is greatly appreciated.


Shipping Policy

MACHINES ARE SHIPPED SEPERATE FROM ALL OTHER ITEMS AND DO NOT QUALIFY FOR DISCOUNTS ON SHIP BY ORDER TOTAL.

 

PLEASE NOTICE: ALL ITEMS ARE SHIPPED WITH INSURANCE COVERAGE FROM THE SHIPPING COMPANY USED TO SHIP AN ITEM AND ANY ITEM CATEGORIZED OR QUALIFIES FOR FREE SHIPPING DOES NOT INCLUDE SHIPPING INSURANCE COVERAGE AND A $1.75 FEE FOR COLLECTING A SIGNATURE.

SHIPPING INSURANCE COVERAGE COST IS CALCULATED BY THE SHIPPING COMPANY USED AND COLLECTED BY SHIPPING COMPANY USED.  TO PROCEED TO CHECK OUT AND CHOOSE TO HAVE AN ITEM DELIVERED WILL BE ASSUMED THAT YOU AGREE TO THIS NOTICE.

 

 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.

Please also note that the shipping rates for many items we sell are ORDER BY TOTAL.  The TOTAL of any such item can be found on its listed price, whether regular price and/or sale price listed.

WAITING ON A PRE-ORDER

DUE TO THE CURRENT AND CHANGING SITUATION OF COVID-19, ALL PRE-ORDER ITEMS ARE NOT GUARANTEED TO BE SHIPPED TO YOU BY A SPECIFIED DATE, DELAYS HAPPEN DUE TO SO MANY FACTORS OUTSIDE OF OUR CONTROL AS WE WAIT FOR THEM TO ARRIVE TO US AND BE SHIPPED TO YOU.  THEY WILL BE SHIPPED OUT AS THEY COME IN, IN ORDER OF PURCHASED DATE AND TIME. (FIRST COME, FIRST SERVE).

PAYING FOR SHIPPING ON PRE-ORDER ITEMS

ALL PRE-ORDERS ITEMS WILL BE CHARGED FOR SHIPPING SEPARATE, AS THEY DO NOT ALWAYS SHIP THE SAME TIME AS ITEMS INSTOCK.  YOU WILL BE CONTACTED WHEN PRE-ORDER ITEMS ARRIVE TO COVER THE SHIPPING COST. 

CANCELING A PRE-ORDER ITEM OR ORDER

AFTER 3 DAYS FROM DATE OF PURCHASE PLACED, ANY CANCELED PRE-ORDER WILL BE REFUNDED IN THE FORM OF STORE CREDIT.